Call Us Today!  (800) 781-8851 or (715) 247-2750

Return Policy

No merchandise, whether defective or otherwise, will be accepted for return unless an authorization for return of merchandise (RMA) number is issued. To return a part to A2N, Inc. you will need to contact us to request a RMA number.  Parts sent to our warehouse without a RMA number may be refused and sent back to the sender.  Returns can be processed for up to 30 days from the purchase date.  Products returned to us must be in the original packaging and box.  Refund amounts are for the price paid plus tax (if applicable), minus original shipping cost.

What we will not return:

 

  • Special order or backorder items
  • Discontinued Parts
  • Used or installed parts
  • Electrical or Fluid System parts
  • Manuals
  • Filters
  • Any product missing the serial number
  • Items that are classified as hazardous materials or use flammable liquids or gases

Packaging:

 

Parts must be returned in the original packaging.  If the item came in a box, it must be returned in the same box.  If the item came in a bag, it must be in the same sealed unopened bag.  Items must include all manuals, packaging, seals, etc.

 

Installed Parts:

 

An electronic or electrical part is considered installed if the harness or wires have been connected to it, even if power has not been applied to it.  A fluid system part is considered installed if it has been hooked up or had fluid pumped through it. 

 

Electronic and Electrical Parts:

 

Electronic and Electrical parts will only be exchanged for a like part (i.e.: motor for a motor).

  

Exchanges:

 

If you received a defective item and need to replace it with the same item, please contact amy.cork@a2ninc.com to request a replacement.

 

To return a product:

 

Send an email to: amy.cork@a2ninc.com, please include your order number, name, address, phone number, and the reason for the return.